Customer Feedback Survey1. How helpful were the customer service representatives at PBC Automotive?Extremely helpful Very helpful Moderately helpful Slightly helpful Not at all helpful 2. How long did you have to wait before a customer service representative at PBC Automotive began to help you?Extremely long Very long Moderately long Slightly long Not at all long 3. How was your experience with customer service at PBC Automotive?Worse than I expected it to be About what I expected it to be Better than I expected it to be 4. How likely are you to recommend PBC Automotive to people you know?Extremely likely Very likely Moderately likely Slightly likely Not at all likely 5. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?Much more reasonable Somewhat more reasonable Slightly more reasonable About as reasonable Slightly less reasonable Somewhat less reasonable Much less reasonable 6. How likely are you to hire PBC Automotive again?Extremely likely Very likely Moderately likely Slightly likely Not at all likely 7. In your opinion, what changes would most improve PBC Automotive?8. What do you like most about PBC Automotive?9. Any additional comments? |