Customer Raves and Reviews

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When I first moved to NOVA around 5 years ago I had a lot of trouble finding an honest mechanic. I would take my car for an oil change and the mechanic would include a laundry list of other items that should be fixed but I knew were fine. It was refreshing when I went to PBC and never had to deal with these type of issues. Whenever there's an issue with my car they provide the details of what's wrong and their suggestions. I've never felt pressure to have something repaired that wasn't absolutely necessary.

Most recently, after putting it off for a while, I had a faulty oxygen sensor replaced for my upcoming emissions. I set-up the appointment ahead of time and it only took about an hour as I waited. Everything is running great and my check engine light is finally off. I highly recommend going to PBC for any car related issues.

Joshua M. ~~Reston, VA (1/26/12)



I have been to the shop a few times over the years. The shop was recently sold to a new owner, but the same mechanics, Joey, is still there. I like the shop because Joey is a very good mechanic and the shop is honest. They have a very good reputation for miata repairs.

Eric C. ~~Chantilly, VA (1/25/12)



Had my car detailed there, they did a great job!!! Totally worth the wait and the price was great. Christian helped me out and was extremely helpful! I'll absolutely be going back and will be getting my windows tinted there too!

Bryan G. ~~Herndon, VA (1/3/12)



My car broke down in front of PBC Automotive around 3pm on November 8th. Even though their garage looked full, they put a high priority on my vehicle. It took them less than an hour to diagnose the problem, order the part and replace it. A+++ service highly recommended *****

Doug. ~~Fairfax, VA



Girl + Auto repair = disaster everytime... at least until a friend recommended PBC. Although it was a hike from Annandale, I decided to give it a shot. The shop was spacious and very clean for a repair shop, at least compared to other shops I have been to--and everyone was friendly and even asked if I wanted some water or soda. As a girl I'm always apprehensive about going to get my car fixed and greedy service writers pushing work that might not actually be needed. Here I felt that they gave me good and honest advice and told me what should be fixed and what I shouldn't worry about. I got my ball bearing joints replaced and also did my oil change there as well as getting my window tinting repaired by their tinting expert. I was thinking 'What do they NOT do at this shop?' I actually checked prices with the Honda dealership that I always take my car to...They were telling me to change my brakes ASAP, but when I asked for advice from the mechanic at PBC, I was told my brakes are fine and I still have a good 10k left!! Overall a great experience and I'm definitely planning on checking them out again if I need something repaired or serviced in the future. RIP, Honda Service.

Maria G. ~~Annandale, VA



I recently had PBC do a significant amount of work to my car, and am writing this review after having my car back for two weeks. First off, I have a 1991 Mazda Miata and prior to being towed to PBC it had been sitting in my parking lot for about 9 months. Secondly, PBC performed a substantial amount of work on the car, ranging from replacing the entire valve assembly to brake rebuilds.

The entire crew is extremely friendly, and kept me updated throughout the entire process. I even spoke with the Miata mechanic a couple times, and can tell he lives and breathes Miatas. They diagnosed issues, and developed multiple solutions to save me money yet ensure a proper repair was performed. I was impressed with how they handled this extensive rebuild (the quote emailed to me was even divided up into different categories), and updated me on the progress. Two weeks after picking up the car, I have to say I'm thoroughly impressed with the final result. My car runs better than I have ever experienced (I've owned it five years), and I measured my fuel economy at about 27 mpg (mix of city/highway). The car idles great, and there's practically no lifter noise. I highly recommend PBC Automotive, especially if you own a Miata. They provide a professional service, and are honest and reasonable. I will be returning to them to replace the soft top.

Adam O. ~~Fairfax, VA



“Picked up my car from the shop and learned that there were 3 different ways my engine could have blown up. The word “lucky” was used many times…hahaha pheww!! Thank you PBC Automotive for being awesome and affordable!!!”

Heidi N. ~~Alexandria VA



“I've been bringing my Miata to PBC for a couple of years now and the service and integrity is top notch. If you love your Miata, bring it here. They have one of the best Miata mechanics in the business, and will take care of your car like no dealership ever would. I always feel like they care about me and my car, not just about taking my money. They're not just a Miata shop either. They also did an outstanding job replacing the timing belt and water pump and doing an alignment on my 4WD Toyota Tacoma.”

Steve J. ~~Arlington VA



“On several other occasions I have brought cars in to have them looked at, and talked to them [PBC Automotive team] for advice. I have been impressed that the advice I have gotten has always seemed objective and sound, as opposed to other shops whose recommendations always seem to involve my parting with the most money, and often fail my "gut check"."

Peter F. ~~Purcellville, VA